The Home Depot Milford Store in Milford, OH 45150 (2024)

We bought a Rug for our Condo, we love it and it's great.

We bought a Carpet cleaner, now I can clean out area rugs myself. We save money because we don't have to get a out side Company to come and clean them.

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cannot sell the mulch that is right in front of us

I arrived to buy Vigoro Mulch which was on sale for $2/bag. The cashier rang me up and I proceeded to the pick up area outside. I pulled up to the Vigoro mulch and the person loading items said she could not sell me any Vigoro mulch. I asked "why?" since it was right there, but she declined to answer. She suggested I could go to the back of the outdoor cage and get some there. This struck me as stupid, as I was right in front of the mulch. A manager, Scott, re-emphasized he could not sell the Vigoro mulch and suggested I get Scotts instead. This meant I had to go to customer service to refund the Vigoro, then back through the checkout to get the Scotts. I asked to see another manager, but all I got was Scott again, who declared that he had already talked to me and turned around. This process should have taken 10 minutes, but instead took about 30 minutes, The cashiers, like Heather M., and loading people were ok, but they would tell or didn’t know why they couldn’t sell Vigoro mulch and the manager, Scott, was unconcerned, unhelpful, abrupt, and indifferent. This was very bad service in a time where marginally bad service is the norm.

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waiting for weed killer!!

Went to buy some weed killer--woman said yes we have it--I have to go get it to replenish the shelves. Waited for 15 minutes--finally go out to where she was going to get it with the fork lift and there she is sitting!! 'Oh I thought you left' she says--more waiting! Ridiculous!!

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good

Fast friendly service

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Staff very helpful

The sales person walked me to the items I was shopping for & Yvonne was very cheerful and quick during checkout.

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Great Employee

Dr. V. Was very polite and helpful when assisting me and another employee.

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Home Depot

Home Depot has come a long way in customer service. The agents are a lot more friendly and helpful. I enjoy shopping there now because I can depend on someone to help me when I need help.

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Great Employees

You purchase a washing machine at home Depot and I just want to say that the staff are excellent there. Barbara Sheets-Greco made the purchase easy and quick and we were on our way. Thank you!

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Kara, Vet discount, Great customer service

I had a problem getting my veteran discount. The first employee had trouble figuring it out. Kara showed up and figured out the glitch in the system that denied my discount and got it all straightened out and I received my discount. She was very kind, and great at her job! Thankyou. I was Purchasing the Ryobi battery starter combo and getting the free tool. The veterans discount was not approved for the Ryobi sale so it denied the discount for my entire transaction. I wonder how many people left the store and didn't realize this happened to them.

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Refrigerator

Barbara was very helpful when purchasing our new refrigerator

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