Questions about your plan? (2024)

We’re so grateful that you’re an Aetna Medicare Advantage member. We value your trust in us to provide coverage for your health care needs. Here is a handy reference list for how to find your plan information and the number to call with questions about your benefits.

We’re committed to help you better understand and use your plan benefits.Here is a handy reference list for how to find your plan information and the number to call with questions about your benefits.

Member Services

Want to know what your coverage is for eye exams, acupuncture, prescription drugs, lab tests or a colonoscopy? Or need to know the status of a recent claim? Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims.Just call 1-833-570-6670 (TTY: 711) between 8 AM and 8 PM, 7 days a week.

Your plan web page

Your plan web page is a quick and helpful overview of your health care plan and what it covers. You can easily access the page that corresponds with your plan by typing in the URL on your member ID card. You can also use your smartphone or tablet camera to scan the QR code on your ID card. No need to log in!

You can also find PDFs of important documents on your plan web page, including your Evidence of Coverage(EOC) and formulary, or drug list. You’ll see links to forms that can help you get reimbursed and manage your care. For instance, you’ll find documents for releasing information to a caregiver or another health care provider and for mail-order prescriptions.

To see if your provider is in your plan’s network, you have two options. You can click on ”Members” or at the top of your plan web page. Or you can scroll down the page to the “Helpful resources” section and look for ”Find a doctor.” There are also links to “Find a dentist” and “Find a pharmacy.” From here, you can search a current doctor’s name or pharmacy location, or find a new doctor, dentist or pharmacy by entering your ZIP code.

Secure member website

Your secure member website offers many of the same features. But this site also includes personal details about your coverage. You can download and print your member ID card, a record of your payments, a history of your claims, and prior authorization status. You can also search for providers and pharmacies in your area.

To explore all the resources on your secure member website, go to AetnaMedicare.com/Login.

Check your coverage

Log in to your secure member website at AetnaMedicare.com/Login to check your plan benefits and costs.

Look for your Annual Notice of Change (ANOC)

The annual enrollment period (AEP) is the time of year when you can make changes to your Medicare coverage. The great news is that if you’re happy with your plan and your Aetna Medicare Advantage benefits, you don’t need to do anything. Your plan will automatically renew starting January 1.

In the meantime, be on the lookout for your Annual Notice of Change, or ANOC. It will arrive in the mail. This will let you know how your health plan may be changing next year. Have questions? We’re happy to answer them! Call Member Services at 1-833-570-6670 (TTY: 711) from 8 AM to 8 PM, 7 days a week.

Need to find an in-network doctor?

VisitAetnaMedicare.com/FindProvideror call Member Services at1-833-570-6670 (TTY: 711) between 8 AM and 8 PM, 7 days a week.

For language services, please call the number on your member ID card and request an operator. For other language services: Español | 中⽂ | Tiếng Việt | 한국어 | Tagalog | Pусский | ةيبرعلا| | Kreyòl | Français | Polski | Português | Italiano | Deutsch | ⽇本語 | فارسی | Other languages…

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.

The formulary and/or pharmacy network may change at any time. You will receive notice when necessary.

The CVS Health discount is for use by Aetna Medicare Advantage members only. You may be asked to show your Aetna insurance card at checkout. Aetna is part of the CVS Health® family of companies. 20% off Select CVS Health Brands. Excludes sale and promo items, alcohol, tobacco, firearms, prescriptions and co-pays, pseudoephedrine/ephedrine products, pre-paid, gift cards. Not combinable with other orders or supplemental benefits. 20% discount is not valid on other CVS brands such as CVS Pharmacy, Beauty 360®, CVS, Gold Emblem® or Gold Emblem abound®. CVS reserves the right to apply the 20% discounts to qualifying items in any order within the transaction. Not valid on orders placed on CVS.com/Photo or CVS Optical®. Savings are not transferable. No cash back. Tax charged on pre-coupon price where required.

Vendors order Value-Added Items and Services (VAIS) at a discount that are not part of your plan’s benefits. You will pay the full cost of discounted services not covered under your plan.

For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 14 days. You can call at the number on your member ID card if you do not receive your mail-order drugs within this timeframe. [Members may have the option to sign-up for automated mail-order delivery.

Aetna and CVS Caremark® Mail Service Pharmacy are part of the CVS Health® family of companies.

©2024 Aetna Inc.
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Questions about your plan? (2024)

FAQs

How do you answer the question what are your plans? ›

How To Answer 'What Are Your Plans For The Future? '
  1. Align your answer to the job description. ...
  2. Highlight your skills and achievements. ...
  3. Specify both short- and long-term goals. ...
  4. Make your goals SMART. ...
  5. Include an action plan. ...
  6. Specify the value you add to the employer. ...
  7. End with a question. ...
  8. Practise your response.

What your plan today answers? ›

General response: If you prefer to keep your plans concise and general, you can respond with a brief overview of your day. Example: "I have some errands to run and then I plan to relax at home for the rest of the day."

What questions should you answer or think about when planning? ›

Questions to think about when planning a project
  • What do you want to do?
  • Why are you doing it? ...
  • Structure. ...
  • How and When? ...
  • How much is it going to cost? ...
  • What is likely to go wrong? ...
  • How will you know your project met its goals? ...
  • What makes this project special?

How do you answer the interview question about planning? ›

This question asks you for your opinion on what the term planning means. For this question, go into as much detail as you like, using your past experiences as evidence. Talk about your planning processes and how they help with the success of your projects.

How do you talk about your plan? ›

3 tips for talking about your future plans with family and...
  1. Focus on the positive. You are doing amazing things! ...
  2. Frame the narrative. It's okay to focus on your wins; you don't need to mention your obstacles or setbacks unless you want to. ...
  3. Ask questions.
Nov 16, 2022

What is the plan answer? ›

A plan is a document showing a detailed scheme, programme, and strategy, worked out in advance for achieving an objective.

How do you respond to what's the plan? ›

"What's the plan for tomorrow?" implies that you know that the person has or knows of some sort of plan for the next day, but you don't know what it is. The reply might be "I think we ought to go to the zoo" or "We have to visit Grandma" or "I haven't decided yet", but it couldn't be "No".

What to say when he asks what your plans are? ›

If that means you are not sure or have not decided on anything then say that. If you had previously made plans but are now likely to change then say that too. Don't pretend or say things just to please him. You need to make sure that you are doing things you want to do - not things that other people choose for you.

How do you say what's your plan? ›

10 expressions to Use In Speaking And Writing:
  1. What are you doing tomorrow?
  2. Got any plans for tomorrow?
  3. What's your plan for tomorrow?
  4. Are you doing anything tomorrow?
  5. What's on the cards for tomorrow?
  6. Busy tomorrow?
  7. Have you got anything on tomorrow?
  8. Have you got anything planned for tomorrow.

What six questions does planning answer? ›

Six Key Questions in Strategic Planning
  • Where do you want to go from here? What do you want to accomplish? ...
  • What obstacles will you have to overcome? What problems will you have to solve? ...
  • What additional knowledge, skills, or resources will you require to achieve your strategic objectives?
Jan 24, 2019

How do you plan an answer to a question? ›

ANSWER PLAN

Read the question, read the question again, and then write yourself some bullet points about how you will answer the question. Read the question again, and check that your model answer actually answers the question. This should take no more than 5 minutes.

What is planning short answers? ›

Planning is deciding in advance what to do, how to do it, when to do it, and who should do it. This bridges the gap from where the organization is to where it wants to be. The planning function involves establishing goals and arranging them in logical order.

What is your future plan's best answer? ›

I plan to gain experience in different company areas, such as finance, marketing, and sales, to develop a broad understanding of how organisations operate. I also plan to attend leadership training programs to improve my management and communication skills.”

How do you answer what are your plans in life? ›

How to answer “What are your plans for the future?"
  1. Be honest. ...
  2. Be specific. ...
  3. Talk about your current and previous experience. ...
  4. Discuss your strengths and weaknesses. ...
  5. Use the question as a way to highlight your accomplishments. ...
  6. Show enthusiasm for the position. ...
  7. Be prepared for follow-up questions.
Jul 30, 2024

What are your future plans' best answers? ›

I plan to gain experience in different company areas, such as finance, marketing, and sales, to develop a broad understanding of how organisations operate. I also plan to attend leadership training programs to improve my management and communication skills.”

How do you answer what are your plans in a relationship? ›

But as a rule, you should always be honest. You don't want the two of you to have different expectations of each other. So if you're not sure, tell him you're not sure. If you do have plans and you want to reassure him that you're serious about your relationship, let him know.

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